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how we work

Most of our clients prefer a pick and mix approach to the services we provide to fit with their own needs and resources. Sometimes we take on complete projects, managing and delivering them in their entirety. Sometimes we dip in and out over a longer period lending an extra pair of hands at critical points. Usually we are involved with early thinking, ensuring that the customer is front and centre of decisions and bringing new ideas and insights to the table.

 

Here are some of the things we can do with you or for you.

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  • Action planning - turning strategic plans into practical and tangible actions

  • Audience development - finding ways to reach new visitors and get existing visitors to visit more frequently and stay for longer

  • Bid writing - developing propositions and writing applications for funding

  • Business planning - producing medium and long term plans for businesses and destinations

  • Delivering projects - taking on practical tasks and coordinating people and suppliers

  • Identity and reputation - honing in on the USPs of a place and helping to communicate what is special and different about a destination or business

  • Managing/coordinating projects - making sure that everything happens in the right order and at the right time

  • Market intelligence - conducting primary research and using secondary research to assess customer demand for products and experiences

  • Partnership development - bringing together a range of stakeholders to find common ground and ways of working together

  • Stakeholder management - devising ways to manage and communicate with all your partners to keep them up to date

  • Strategic planning - producing destination management plans for organisations and partnerships

 

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